Terms of Service
Please read these terms carefully before using Silverglen’s platform.
Acceptable Use
Do not misuse the platform. Respect other learners and comply with local laws. Do not share account credentials.
- Keep your login information confidential and secure.
- Do not attempt to disrupt service integrity or security.
- Respect intellectual property and privacy of others.
Purchases
Courses are licensed to your account for personal use. Taxes and final prices may vary based on your location and applicable regulations.
By completing a purchase, you agree that:
- Access is non-transferable and intended for one user.
- Local taxes may be added at checkout where applicable.
- We may use secure third-party processors to complete transactions.
Intellectual Property
Course content, text, and materials are protected. You may not redistribute lessons without permission.
Limited license: we grant you a revocable, non-exclusive license to access the content solely for personal educational purposes.
Refunds
We aim for satisfaction. If a course does not meet expectations, contact support within a reasonable timeframe.
- Refund requests should include your order number and email used at purchase.
- We may decline refunds in cases of excessive consumption or violation of these terms.
Liability
We provide content “as is” and limit liability to the extent permitted by law.
We are not responsible for indirect, incidental, or consequential damages, data loss, or business interruption.
Changes
We may update these terms. Continued use means acceptance of the new terms.
When changes are material, we will provide reasonable notice on the platform.
Contact & Support
If you have questions about these terms or need help with your account or purchases, open the support form below.
Support line (Mon–Fri 9:00–18:00): +1 (347) 824-9157